WAGIF | واقف

Privacy

Privacy Policy

Effective date: May 6, 2026

Wagif helps drivers communicate about parked vehicles, sale listings, ownership claims, and in-app calls without publicly exposing personal phone numbers. This policy explains what we collect and how we use it.

Information We Collect

  • Account details such as name, mobile number, language, and optional profile photo.
  • Vehicle details such as plate country, plate number, make, model, year, and license uploads.
  • Ownership claim documents, including Civil ID and vehicle-license files when submitted.
  • Parking reachability status and parked location while reachable mode is active.
  • Ping, chat, call, notification, report, claim, and moderation activity.
  • Device tokens and platform details needed for push notifications.

How We Use Information

  • Verify users, vehicles, and ownership claims.
  • Deliver WhatsApp OTP, push notifications, pings, chats, and call requests.
  • Decide whether a ping is allowed near a parked vehicle without showing the parked location to the sender.
  • Operate trust, safety, fraud prevention, support, and admin moderation tools.
  • Improve reliability, diagnose errors, and protect the app from misuse.

Location Privacy

Parked location is used internally to decide whether nearby pinging is allowed. It is not displayed to the person scanning or pinging the vehicle. Parked location expires automatically or when reachable mode is disabled.

Sharing

We do not sell personal data. We may share data with service providers needed to operate Wagif, such as hosting, Firebase notifications, Twilio WhatsApp OTP, file storage, analytics, fraud prevention, and app-store services.

Retention

We keep account, vehicle, communication, claim, report, and audit records for as long as needed to operate the service, handle disputes, prevent fraud, meet legal requirements, and maintain safety history.

Your Choices

  • You can disable reachable mode at any time.
  • You can control public profile, sale chat, and private call preferences in the app.
  • You can delete your account from the app or through the instructions on the delete-account page.